FAQ
Companies outsource to the Philippines for its skilled workforce, cost-effectiveness, and proficiency in various industries.
Industries such as customer service, IT, healthcare, creative services, finance, and back-office support excel in the Philippines for outsourcing.
Commonly outsourced services include call center support, software development, graphic design, content writing, medical transcription, and virtual assistance.
Yes, outsourcing to the Philippines can be cost-effective due to lower labor costs compared to many other countries.
Filipino workers generally have a good command of English, making communication smoother for international businesses.
Cultural differences exist but understanding and adapting to them can foster better collaboration.
The Philippines is in the GMT+8 time zone, making it suitable for businesses requiring 24/7 support.
Internet and tech infrastructure are improving, though occasional challenges in connectivity might occur.
Working hours are typically from 8.30 AM to 5 PM AEST, and the country observes various holidays throughout the year.
Labor laws in the Philippines protect workers’ rights and are strictly followed by Base Global Solutions Pty Ltd.
Consult our experts. Our agreement covers data security, service levels, intellectual property, and comply with all local laws.
Yes, it’s possible. Plan visits or meetings in advance to ensure smooth coordination and comply with travel regulations. Your Base Global Solutions representative can assist you with this.
Data protection laws, secure networks, encryption, and non-disclosure agreements help safeguard sensitive information.
The education system focuses on English proficiency, technical skills, and vocational training, providing a talent pool for various industries.
Tools like Zoom, Slack, Microsoft Teams, and project management software facilitate remote collaboration with Philippine teams.
Encourage clear communication, active listening, use of simple language, and provide training if needed to overcome language barriers.
Risks include data security concerns, cultural differences, potential infrastructure issues, and geopolitical factors that may affect stability. Your Base Global Solutions representative will answer any concerns you have.