BASE Global Privacy Policy

Global Privacy Principles
BASE Global Solutions adopts a comprehensive approach to privacy, ensuring compliance with:

- Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth)
- Philippines Data Privacy Act of 2012

These principles govern how we collect, use, disclose, store, secure, and dispose of personal information.

For further reference:
- Australia: https://www.oaic.gov.au
- Philippines: https://privacy.gov.ph

‍What is Personal Information and Why Do We Collect It?
Personal information is data or an opinion that identifies an individual. Examples include names, addresses, email addresses, phone numbers, and employment details.

We collect personal information to:
- Deliver and manage our services to clients and candidates
- Facilitate recruitment, onboarding, and career opportunities
- Provide business insights and updates to our partners
- Conduct marketing and client engagement (with the option to opt out at any time)

Collection methods include interviews, correspondence, phone, email, our website baseglobalsolutions.com, cookies, third parties, and publicly available sources.

When we collect personal information, we will, where appropriate, explain why and how it will be used.

Sensitive Information
Sensitive information (e.g., racial or ethnic origin, political opinions, union membership, criminal records, health data) is handled only:
- For the purpose for which it was obtained
- For directly related secondary purposes
- With your consent
- Where required or authorised by law

Third Parties
Where practicable, we collect information directly from you. In some cases, we may receive data from third parties (such as recruitment platforms or partner referrals). When this occurs, we take reasonable steps to ensure you are aware of the collection.

Disclosure of Personal Information
Your personal information may be disclosed:
- With your consent
- Where required or authorised by law
- To protect BASE Global Solutions’ legal rights, trademarks, or intellectual property

Data may be processed or transferred internationally, including Australia and the Philippines, in compliance with relevant regulations. By providing your information, you consent to such cross-border transfers.

In the event of a merger, acquisition, or change of control, databases (including personal information) may be transferred under confidentiality agreements, as permitted by law.

Third-Party Services
BASE Global Solutions engages trusted service providers to support our operations. These include (but are not limited to):
- HubSpot CRM – contact management and marketing automation
- GoDaddy / InMotion – website hosting
- Microsoft 365 – productivity tools
- Social Media Platforms – communication and brand engagement

These providers may have access to certain information strictly to perform their functions and are bound by confidentiality and privacy obligations.

Security of Personal Information
We implement reasonable safeguards to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

Data no longer required will be securely destroyed or de-identified, although client and staff records may be retained for a minimum of 7 years where required by law.

Access to Personal Information
You may request access to or corrections of your personal information. To protect your privacy, we may require verification of identity.

BASE Global Solutions does not charge a fee for access requests but may charge reasonable administration fees for copies of data.

Your Rights
Under the Australian Privacy Act and the Philippines Data Privacy Act, you may have the right to:
- Access – request a copy of your personal data
- Rectification – correct inaccurate or incomplete data
- Erasure – request deletion of your data (where legally applicable)
- Restrict Processing – limit how your data is processed
- Data Portability – request transfer of data to another organisation
- Object – object to processing of your data

Requests will be processed within one month, in line with applicable laws.

Contacting Us
To exercise your rights or raise privacy concerns, please contact us:

📧 enquiry@baseglobalsolutions.com
📍 BASE Global Solutions HQ – Queensland, Australia
📍 BASE Global Solutions Inc. – Clark & Manila, Philippines

Maintaining Data Quality
We take steps to ensure personal information is accurate, complete, and up-to-date. Please notify us if your details change.

Policy Updates
This Privacy Policy may be updated from time to time and will always be available on our website:
👉 www.baseglobalsolutions.com