How BASE Global Solutions supported AR & B Advisors growth success - Advisory revenue doubles in three years
AR & B Advisors is a growing Perth based accounting firm that were facing challenges in finding experienced staff and managing their client workload. The firm has recently merged and has almost completed a full digital transformation to Xero and FYI Docs. They reached out to us and this is their story.
Challenges Before Outsourcing:
- Talent Shortage: Difficulty in sourcing experienced accountants and bookkeepers.
- Limited Capacity: Compliance work taking up a significant amount of time, leaving little room for new business development.
- Sustainable Growth: Demand from clients for services outside the scope of tax and compliance
The Solution:
We were able to provide qualified offshore accounting and bookkeeping professionals who became part of AR & B Advisors’ team. This allowed AR & B to focus on business growth and client requirements.
Key Benefits & Impact:
- Increased Capacity & Efficiency:
- Expanded each accounting team from six to eight team members, increasing capacity and driving efficiency using digital tax and compliance tools.
- Faster turnaround times for BAS and tax return processing.
- Enhanced service delivery, keeping existing clients satisfied while onboarding new ones.
- FTE team has grown to more than 50, whilst maintaining IT and occupancy costs
- Strategic Business Growth:
- Additional resources gave them the capacity to focus on business growth.
- The firm expanded its advisory team and doubled its advisory revenue over the last three years.
- Seamless Collaboration & Cultural Insights:
- BASE’s structured approach made outsourcing more understandable.
- Offshore team members brought valuable insights into global business culture, strengthening team dynamics.
Client Testimonial:
“Our experience with BASE GLOBAL Solutions has exceeded expectations. The offshore team has helped us build capacity, reduce costs, and focus on growing our business. The transition was smooth, and the support we’ve received has been invaluable. We highly recommend BASE to other accounting firms looking to scale efficiently.” (Mark Giglia, Partner AR & B Advisors)
By leveraging offshore talent, AR & B Advisors successfully optimised their operations, enabling them to drive business growth. Their partnership with BASE GLOBAL Solutions continues to be a key factor in their success.